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Webhook keeps on getting disabled

Hello guys,

I am not sure how I can fix these errors. My webhook gets disabled everytime there is a successful purchase on my website. This is paymongo's email to me

  1. Your endpoint is blocking the request. Your endpoint should allow POST requests on SSL port 443
  2. Your endpoint is not public. Your endpoint should be publicly visible so PayMongo can send events.

I am not sure how to fix it. My webhost (namecheap) can't help me unless they can replicate the error. I tried disabling the plugins except for (Events Calendar, Event Tickets, Woocommerce). I even set my theme to the default 2024 but still I get the error.

Anyone that know how to fix this?