Reconciliation
PayMongo provides built-in tools to help you reconcile your payout records directly from the merchant dashboard. This page walks through how to use the Payout History and export features for your reconciliation workflow.
Payout History
The Payout History table gives you a complete list of all generated payouts, including key details for each record:
| Column | Description |
|---|---|
| Date | The date the payout was generated |
| Payout ID | A unique identifier for each payout record |
| Amount | The net amount deposited to your destination account |
| Receiving Account | The destination account where the payout was sent |
| Status | Current state of the payout |
Payout Breakdown
Clicking on any Payout ID opens the Payout Details panel, which shows a full breakdown of how the net payout amount was computed:
| Item | Description |
|---|---|
| Gross Amount | Total payments included in the payout |
| Fees | Local and Foreign fees per payment deducted from the payout |
| Refunded | Amount returned to customers via refunds |
| Disputed | Amount held due to disputes |
| Adjustments | Debit or credit adjustments |
| Withholding Tax | Applicable withholding tax (2%) from Fees Net of VAT added in the payout |
| Net Amount | Final amount deposited to the destination account |
Transaction Logs
Each payout detail also includes a Transaction Logs table, which itemizes every transaction included in that particular payout. This is useful for tracing specific entries during reconciliation. Each log entry contains:
- Type - Transaction type (e.g. Payment, Adjustment, Dispute, etc.)
- Transaction Date - Exact timestamp of the transaction
- Gross Amount - Amount before fees
- Fee - Fee deducted for the transaction
- Net Amount - Amount after fees
- Description - Additional context for the entry
Exporting Payout Reports
To reconcile payouts against your internal records, you can export individual payout reports directly from the dashboard.
- Go to Payouts from your merchant dashboard.
- In the Payout History table, locate the payout you want to reconcile.
- Click Export on the corresponding row.
- The report will be downloaded as a CSV file containing the full transaction breakdown for that payout.
Updated 1 day ago