QR Ph Errors
What are the errors associated with QR Ph?
General Payment Errors
| Error Code | Error Message | Next Action |
|---|---|---|
| RJCT | unknown_processing_error | The transaction failed due to an unknown error. Kindly email us at [email protected] |
Create Payment Intent API Errors
| Error Code | Definition / Error Message | Status Code | Next Action |
|---|---|---|---|
| parameter_invalid | The value passed does not exist from the allowed (specific) values. e.g. the country code passed XY is not a valid country value or a value other than PHP for currency is passed. | 400 | Double check that the correct value is passed for the parameter. |
| parameter_data_type_invalid | The value passed does not match the attribute’s data type (e.g. passing a string for an integer attribute). | 400 | Double check that the correct value is passed for the parameter. |
| parameter_format_invalid | The value passed does not meet the required format or input type/s of the attribute. | 400 | Double check that the correct value is passed for the parameter. |
| parameter_required | No value is passed for the required attribute " is required." ex. “amount is required.” | 400 | Pass a correct value for the required attribute. |
| parameter_below_minimum | The value passed is less than the minimum value required by the attribute. "The minimum value for the amount is 2000."(Php 20.00 in cents format) | 400 | Pass a value higher than the minimum amount. |
| parameter_above_maximum | The value passed exceeds the maximum value accepted by the attribute. "The maximum value for the amount cannot be greater than 999999999." (Php 9,999,999.99 in cents format) | 400 | Pass a value lower than the maximum amount. |
| organization_not_allowed | Account is not allowed to perform the specific request. | 400 | Reach out to [email protected] |
Create Payment Method API Errors
| Error Code | Description / Error Message | Status Code | Next Action |
|---|---|---|---|
| parameter_invalid | The value passed does not exist from the allowed (specific) values. e.g. payment method ABCD value passed is not among the list of supported payment methods. | 400 | Double check that the correct value is passed for the parameter. |
| parameter_format_invalid | The value passed does not meet the attribute's required format or input type/s. | 400 | Double check that the correct value is passed for the parameter. |
| payment_method_not_allowed | qrph payment method is not allowed | 400 | PayMongo account is not allowed for QR Ph. Try a different payment method. |
| invalid_payload_format | The values passed for the required attributes are blank. | 400 | Double check payload, make sure required attributes are passed correctly. |
Attach Payment Method to Payment Intent API Errors
| Error Code | Description / Error Message | Status Code | Next Action |
|---|---|---|---|
| invalid_payload_format | The values passed for the required attributes are blank. | 400 | Double check payload, make sure required attributes are passed correctly. |
| parameter_attached_state | Payment method with id #{@payment_method.id} cannot be re-attached. | 400 | Try again with a new payment method resource. |
| parameter_invalid | Payment method is not allowed for the payment intent. "Payment method #{@payment_method.id} is not allowed for payment intent #{@payment_intent.id}" | 400 | Double check payment intent and payment method details. |
| resource_processing_error | It's possible that your PayMongo account is not activated for QR Ph "Something went wrong on our end. We have been notified and will be investigating. Trust us, these are rare." | 500 | Kindly email us at [email protected]. |
| resource_not_found | No such payment intent with id #{@payment_intent_id}. No such payment method with id #{@payment_method_id}. Organization with id #{@organization.id} has no balance. | 400 | Double check payment intent and payment method details. |
| resource_succeeded_state | Payment intent status is already marked as succeeded "Payment intent with id #{@payment_intent.id} has already succeeded." | 400 | Re-attach a new payment intent. |
| livemode_mismatched | Payment intent with id #{@payment_intent.id} must be in #{mode} mode. Payment method with id #{@payment_method.id} must be in #{mode} mode. | 400 | Double check that both payment intent and payment method are using the same mode. |
Retrieve Payment Intent API Errors
| Error Code | Description / Error Message | Status Code | Next Action |
|---|---|---|---|
| resource_not_found | No such payment intent with id @{payment_intent_id}. | 404 | Double check Payment Intent ID details and try again. Double check if the API keys being used are correct |
API Authentication / General Errors
| Error Code | Description / Error Message | Status Code | Next Action |
|---|---|---|---|
| api_key_required | The API key is not passed during authentication | 401 | Go to https://developers.paymongo.com/docs/authentication to know more about our API authentication. |
| authentication_invalid | The API request did not implement Basic Authentication. | 401 | You need to use basic authentication to proceed. Go to https://developers.paymongo.com/docs/authentication to know more about our API authentication. |
| api_key_not_found | The API key does not exist. | 401 | Double check API keys Go to https://developers.paymongo.com/docs/authentication to know more about our API authentication. |
| secret_key_required | The resource being accessed requires a secret key for authentication. | 401 | Please use your secret key to access this resource. Go to https://developers.paymongo.com/docs/authentication to know more about our API authentication. |
| account_not_activated | Please activate your account first in order to access this resource. | 401 | Complete the onboarding and activation process on the PayMongo dashboard. |
Updated 26 days ago