Overview

Our Hold then Capture feature (also known as pre-authorization or manual capture) lets you place a temporary hold on a customer’s funds without charging them right away. It does this by separating a card transaction into two distinct steps: authorizing the payment and capturing the funds. As opposed to the traditional "straight payment," authorization and capture happen instantly and sequentially.

This ensures the money is available when you’re ready to complete the transaction—whether that’s after confirming stock, shipping, or delivering a service. It gives you more control and helps prevent failed payments down the line.

Key Features & Benefits

Flexibility and Better Control Over Funds

Hold then Capture lets you place a hold on a customer's funds without immediately charging them. You can confirm stock, availability, or fraud checks before capturing the payment.

Reduced Refunds and Disputes

Since funds are only captured when you're ready to fulfill the order, there are less chances of needing to issue refunds for cancellations or unavailable items.

Improved Customer Experience

Customers are only charged when their order is confirmed and ready for fulfillment, building trust and reducing confusing around pending charges.

Fraud Prevention

Allows you to authorize funds before an order is fulfilled, reducing risk.

Pricing

We do not charge any set-up fees or monthly fees to use this feature. We only go by a per-transaction rate. To check our latest pricing or to request for custom pricing, you may check our Pricing Page