Overview

Our Hold then Capture feature lets you place a temporary hold on a customer’s funds without charging them right away. This ensures the money is available when you’re ready to complete the transaction—whether that’s after confirming stock, shipping, or delivering a service. It gives you more control and helps prevent failed payments down the line.

Key Features

Better Control Over Funds

Hold then Capture lets you place a hold on a customer's funds without immediately charging them. You can confirm stock, availability, or fraud checks before capturing the payment.

Reduced Refunds and Disputes

Since funds are only captured when you're ready to fulfill the order, there are less chances of needing to issue refunds for cancellations or unavailable items.

Improved Customer Experience

Customers are only charged when their order is confirmed and ready for fulfillment, building trust and reducing confusing around pending charges.

Pricing

Credit and debit cards are charged 3.5% + Php15 (+1% for foreign issued cards) per transaction. Transaction fees for cards won't be charged if the payment on hold is canceled before capturing.

For custom pricing, you may check our Pricing Page.