Creating a PayMongo account is the first step toward accepting payments, managing transactions and funding your business. All merchants start with a Basic PayMongo account (Tier 1) and can unlock full features by upgrading to a Fully Verified account (Tier 2).

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Sign up
Create your account and unlock the benefits of PayMongo for your business.

Tier 1

Limited features — Accept payments via QR Ph; Transfer funds between PayMongo Wallets.

Tier 2

Access all payment methods: cards, e-wallets, online banking, BNPL, Disburse to external banks and e-wallets via InstaPay and PESONet.

What's Needed to Create an Account

To get started:

Sign up using a valid email address and basic details to get Tier 1 (Basic Account).
Verify your email address.
Access your PayMongo Dashboard.
To upgrade to a Tier 2 account, from the Dashboard, submit business documents on the Activation Page.

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Account Review Period
Our Onboarding Team will review your submission within 14 business days after all required documents are received.

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Account Review Status Notification
You’ll receive an email once your account is approved and upgraded to Tier 2, or if there are clarifications or missing documents.

The following categories of businesses and business practices may be eligible to use PayMongo's services subject to assessment of limitations imposed through network rules, requirements of financial services providers, or due to compliance and legal obligations.

Prohibited Businesses

Please review the list below to ensure your business is eligible for activation. Applications from businesses engaged in the activities listed below may be declined during the review process.

These categories are generally restricted based on the requirements of our financial partners, card network rules, compliance regulations, and legal obligations.

Activities involving illegal products or services
Adult content or services
Gambling, betting, or lottery platforms
Cryptocurrency exchanges or trading desks
Multi-level marketing or pyramid schemes
Payday lending or salary advances
Unlicensed financial services (e.g., investment firms, forex brokers)
Firearms, explosives, or weapons sales
Counterfeit or pirated goods
Drug paraphernalia or unregulated pharmaceuticals
Human trafficking or child exploitation content
Sale of endangered species or products derived from them
Tobacco, vape, or e-cigarette sales (unlicensed)

Restricted Businesses

Some business categories may be eligible to use PayMongo’s services but require additional review and may be subject to limitations.

These categories are assessed on a case-by-case basis to comply with regulations and partner requirements.

Travel and tour operators
Ticketing or event platforms
Freelancers and content creators
Food supplements or nutraceuticals
Cosmetic products or procedures
Insurance agents and brokers
Fundraising or donation-based platforms
Non-profits and foundations
Agencies or aggregators accepting payments on behalf of third parties
Subscription boxes or recurring billing models
Prepaid phone credits, load wallets, or digital goods resellers
Logistics and freight services
Consulting or coaching services
Financial advisors or wealth management services

📌 If your business falls under a restricted category, our team may request additional documentation (EDD) or apply usage limits.