Account Creation
Create your PayMongo account and begin learning how our solutions can benefit your business.
Creating a PayMongo account is the first step toward accepting payments, managing transactions and funding your business. All merchants start with a Basic PayMongo account (Tier 1) and can unlock full features by upgrading to a Fully Verified account (Tier 2).
Create your account and unlock the benefits of PayMongo for your business.
Tier 1
Limited features — Accept payments via QR Ph; Transfer funds between PayMongo Wallets.
Tier 2
Access all payment methods: cards, e-wallets, online banking, BNPL, Disburse to external banks and e-wallets via InstaPay and PESONet.
What's Needed to Create an Account
To get started:
- Sign up using a valid email and basic details to get Tier 1 (Basic Account).
- You can now access your PayMongo Dashboard.
- To upgrade to a Tier 2 account, from the Dashboard, submit business documents on the Activation Page.
Our Onboarding Team will review your submission within 14 business days after all required documents are received.
You’ll receive an email once your account is approved and upgraded to Tier 2, or if there are clarifications or missing documents.
The following categories of businesses and business practices may be eligible to use PayMongo's services subject to assessment of limitations imposed through network rules, requirements of financial services providers, or due to compliance and legal obligations.
Prohibited Businesses
Please review the list below to ensure your business is eligible for activation. Applications from businesses engaged in the activities listed below may be declined during the review process.
These categories are generally restricted based on the requirements of our financial partners, card network rules, compliance regulations, and legal obligations.
- Activities involving illegal products or services
- Adult content or services
- Gambling, betting, or lottery platforms
- Cryptocurrency exchanges or trading desks
- Multi-level marketing or pyramid schemes
- Payday lending or salary advances
- Unlicensed financial services (e.g., investment firms, forex brokers)
- Firearms, explosives, or weapons sales
- Counterfeit or pirated goods
- Drug paraphernalia or unregulated pharmaceuticals
- Human trafficking or child exploitation content
- Sale of endangered species or products derived from them
- Tobacco, vape, or e-cigarette sales (unlicensed)
Restricted Businesses
Some business categories may be eligible to use PayMongo’s services but require additional review and may be subject to limitations.
These categories are assessed on a case-by-case basis to comply with regulations and partner requirements.
- Travel and tour operators
- Ticketing or event platforms
- Freelancers and content creators
- Food supplements or nutraceuticals
- Cosmetic products or procedures
- Insurance agents and brokers
- Fundraising or donation-based platforms
- Non-profits and foundations
- Agencies or aggregators accepting payments on behalf of third parties
- Subscription boxes or recurring billing models
- Prepaid phone credits, load wallets, or digital goods resellers
- Logistics and freight services
- Consulting or coaching services
- Financial advisors or wealth management services
📌 If your business falls under a restricted category, our team may request additional documentation (EDD) or apply usage limits.
Updated about 14 hours ago