Prism

Advanced analytics and business intelligence

Prism

Prism is PayMongo's advanced analytics platform. Get deep insights into your business with interactive dashboards, custom visualizations, and AI-powered analysis.

Dashboard Overview

The Prism dashboard provides at-a-glance metrics:

MetricDescription
Total RevenueGross revenue for the period
Net RevenueRevenue after fees and refunds
Transaction CountNumber of transactions
Average Order ValueAverage transaction amount
Success RatePercentage of successful payments

Key Features

Real-time Data

View up-to-the-minute transaction data and metrics.

Interactive Charts

Click and drill down into any visualization for more details.

Custom Date Ranges

Analyze any time period with flexible date selection.

Comparative Analysis

Compare current performance to previous periods.

Analytics Modules

Revenue Analytics

Track your revenue performance:

ChartShows
Revenue trendDaily/weekly/monthly revenue
Revenue breakdownBy payment method, product, channel
Growth ratePeriod-over-period comparison

Transaction Analytics

Understand your transaction patterns:

ChartShows
Transaction volumeNumber of transactions over time
Success vs. failurePayment outcomes
Peak timesBusiest transaction periods
Average ticketTransaction size trends

Payment Method Analytics

See how customers prefer to pay:

ChartShows
Method distributionBreakdown by payment type
Method trendsChanges over time
Success by methodPerformance per method
Revenue by methodWhich methods drive revenue

Customer Analytics

Understand your customer base:

ChartShows
New vs. returningCustomer acquisition
Customer lifetime valueAverage customer worth
Geographic distributionWhere customers are located
Cohort analysisCustomer behavior over time

Custom Dashboards

Create personalized views:

Adding Widgets

  1. Click "Add Widget"
  2. Select chart type
  3. Configure data source
  4. Customize appearance
  5. Save to dashboard

Widget Types

TypeUse For
Line chartTrends over time
Bar chartComparisons
Pie chartProportions
TableDetailed data
NumberSingle metrics
FunnelConversion flows

Arranging Widgets

  • Drag and drop to rearrange
  • Resize for emphasis
  • Group related metrics

Date Filters

Analyze any time period:

FilterPeriod
TodayCurrent day
YesterdayPrevious day
This weekCurrent week
Last 7 daysRolling week
This monthCurrent month
Last 30 daysRolling month
This yearCurrent year
CustomAny date range

Period Comparison

Compare to previous periods:

  • This month vs. last month
  • This week vs. same week last year
  • Custom period comparisons

Exporting from Prism

Export your analytics data:

Export Options

FormatUse Case
PDFShare reports
CSVData analysis
PNGEmbed charts
ExcelDetailed analysis

Scheduled Reports

Set up automatic report delivery:

  1. Configure report content
  2. Set schedule (daily, weekly, monthly)
  3. Add recipients
  4. Activate

Best Practices

PracticeRecommendation
Check dailyMonitor key metrics regularly
Set benchmarksEstablish performance targets
Investigate anomaliesFollow up on unusual patterns
Track trendsLook for patterns over time
Share insightsDistribute reports to stakeholders

Feel free to reach out to [email protected] if you have questions about Prism!