Scores

The Scores section provides visibility into how transactions are evaluated for fraud risk. View risk score distributions, understand scoring factors, and configure thresholds for your business.

Understanding Risk Scores

Every transaction receives a risk score from 0-100:

Score Dashboard

Distribution Chart

View how your transactions are distributed across risk levels:

• Percentage in each risk tier
• Trends over time
• Comparison to previous periods

Score Metrics

Scoring Factors

Risk scores are calculated from multiple factors:

Customer Factors

Transaction Factors

Device/Location Factors

Card Factors

Score Configuration

Threshold Settings

Configure how scores trigger actions:

Example Configuration

Auto-approve: Score < 25
Manual review: Score 25-75
Auto-reject: Score > 75

Score History

Transaction Scores

View historical scores:

Filtering

Filter score history by:

• Date range
• Score range
• Risk level
• Action taken
• Payment method

Score Analytics

Trend Analysis

Track score patterns over time:

• Daily average scores
• Weekly distribution changes
• Seasonal patterns
• Score spikes (potential attacks)

Conversion Impact

Understand how scoring affects your business:

Optimizing Scores

Reducing False Positives

If too many good transactions are flagged:

1. Review rejected transactions
2. Identify patterns of legitimate orders
3. Adjust thresholds upward
4. Add exceptions for trusted patterns

Catching More Fraud

If fraud is getting through:

1. Review chargebacks and fraud cases
2. Identify missed risk factors
3. Lower thresholds
4. Add custom rules for patterns

Best Practices

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Feel free to reach out to [email protected] if you have questions about risk scoring!