Billing

The Billing section allows you to view your account plan, billing history, and manage payment information for any PayMongo subscription services.

Account Overview

Current Plan

View your current subscription details:

Transaction Fees

Fee Structure

View your current transaction fees:

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Note: Your actual rates may vary based on your agreement with PayMongo.

Billing History

View Invoices

Downloading Invoices

1. Find the invoice
2. Click "Download"
3. Receive PDF invoice

Payment Method

Managing Payment Methods

Add or update your billing payment method:

1. Click "Payment Methods"
2. Click "Add Payment Method"
3. Enter card details
4. Set as default if desired

Accepted Methods

Subscription Management

Changing Plans

To change your subscription:

1. View available plans
2. Select new plan
3. Review price difference
4. Confirm change

Cancelling Subscription

To cancel paid features:

1. Contact support
2. Review cancellation terms
3. Process cancellation

Billing Alerts

Notifications

Receive alerts for:

Managing Alerts

Configure which notifications you receive in your profile settings.

Tax Information

VAT/Tax Details

Updating Tax Info

1. Click "Edit"
2. Update tax information
3. Submit for verification

FAQ

When am I billed for transaction fees?

Transaction fees are deducted from each payment before settlement. You don't receive a separate bill for these.

How do I get an invoice for accounting?

Download invoices from Billing History or export payment reports from the Reports section.

Can I change my billing cycle?

Contact support to discuss billing cycle changes.

Feel free to reach out to [email protected] if you have questions about billing!