Rules

The Rules section allows you to create custom fraud prevention rules tailored to your business. Define conditions that automatically block, review, or approve transactions based on specific criteria.

Rules Overview

Active Rules

View all active rules with:

Creating Rules

Step 1: Name Your Rule

Give the rule a clear, descriptive name:

• ✅ "Block transactions over 50k from new customers"
• ❌ "Rule 1"

Step 2: Define Conditions

Set one or more conditions:

Amount Conditions

Customer Conditions

Payment Conditions

Velocity Conditions

Location Conditions

Step 3: Choose Action

Step 4: Set Priority

Higher priority rules are evaluated first:

• Priority 1 (highest)
• Priority 10 (lowest)

Example Rules

Block High-Value New Customer

IF: Amount > ₱50,000
AND: Customer is new
AND: Payment method = Card
THEN: Block transaction

Review International Cards

IF: Card country ≠ Philippines
AND: Amount > ₱10,000
THEN: Send to review

Whitelist Repeat Customers

IF: Customer orders > 5
AND: No chargebacks
AND: Account age > 30 days
THEN: Approve (bypass other rules)

Block Velocity Abuse

IF: Same email > 3 transactions
AND: Within 1 hour
THEN: Block transaction

Managing Rules

Enable/Disable Rules

Toggle rules on or off without deleting:

1. Find the rule
2. Click the toggle
3. Rule is immediately active/inactive

Edit Rules

Modify existing rules:

1. Click the rule
2. Make changes
3. Save

⚠️

Note: Changes take effect immediately.

Delete Rules

Remove rules permanently:

1. Click the rule
2. Click "Delete"
3. Confirm deletion

Duplicate Rules

Create a copy of an existing rule:

1. Click the rule
2. Click "Duplicate"
3. Modify the copy
4. Save with new name

Rule Testing

Test Mode

Test rules before going live:

1. Create rule in test mode
2. View hypothetical matches
3. Verify behavior
4. Activate when ready

Simulation

See how rules would have affected past transactions:

1. Select date range
2. Run simulation
3. View would-be matches
4. Adjust rules as needed

Rule Analytics

Performance Metrics

Track how rules are performing:

Rule Effectiveness

For each rule, view:

• Number of matches
• Fraud caught (confirmed)
• Customer complaints
• Chargeback prevention

Best Practices

Common Rule Patterns

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Feel free to reach out to [email protected] if you have questions about fraud rules!