Overview

As part of PayMongo’s KYC (Know Your Customer) process and Tier 2 account activation, you are required to submit a valid government-issued ID. This verification ensures compliance with BSP regulations and helps protect both your business and your customers.

Accepted IDs

You can submit 1 primary ID or 3 secondary IDs.

Primary IDs

Driver’s License
SSS/UMID ID
PRC ID
Firearm License
Philippine Passport
PhilSys National ID (front & back) or ePhilID
Foreign nationals: Passport and Alien Certificate of Registration (ACR)

Secondary IDs

NBI Clearance
Police ClearanceD
PhilHealth ID
TIN ID
Pag-IBIG ID (digitized)
Postal ID (digitized)
Barangay Clearance
Voter’s ID

Guidelines

Ensure all submitted IDs are clear, valid, and not expired
Name and birthdate must match the business registration documents (if applicable)
For partnerships and corporations, submit IDs of the authorized representative or relevant incorporators
If you're unsure which ID to use, you can reach out to [email protected]

❗️
Submitting unclear or mismatched documents may delay your activation process.