Overview

This guide outlines the key status fields, wallet types, and transaction limits associated with PayMongo Wallets to help you monitor and manage wallet activity effectively. If you're building wallet-based flows, managing user access, or troubleshooting issues, understanding wallet status is crucial for a seamless experience.

Refer to this guide alongside the Wallet Account Resource to ensure accurate handling of wallet states in your integration.

Statuses

Wallet Status	Meaning
Activated	Wallet is active and can be used for Wallets & Transfers.
Deactivated	Wallet is inactive and cannot be used for Wallets & Transfers.

Wallet Types and Balance/Transaction Limits

To remain compliant with BSP regulations and uphold our commitment to preventing money laundering and other financial crimes, PayMongo enforces transaction and balance limits on all wallet accounts. These limits vary by account type and verification tier.

Requesting an upgrade Limits can be increased subject to PayMongo's review and approval process. To request an upgrade for your account, email [email protected] with your account details and the desired tier/limits.

Consumer Wallets

Tier	Balance	Monthly inward	Daily outward	QR PH outward
Closed-loop	₱20,000	₱20,000	₱5,000	₱5,000
Enabled – default	₱500,000	₱500,000	₱500,000	N/A
Enabled – upgraded	₱1,000,000	₱1,000,000	₱1,000,000	N/A

Merchant Wallets

Tier	Balance	Monthly inward	Daily outward	QR PH outward
Closed-loop	₱20,000	₱20,000	₱5,000	₱5,000
Enabled – default	₱25,000,000	₱25,000,000	₱1,000,000	N/A
Enabled – upgraded	₱50,000,000	₱50,000,000	₱3,000,000	N/A

Glossary

Tier	Description
Closed-loop	Wallet can only transact within the PayMongo ecosystem. No external transfers.
Enabled – default	Standard verified wallet with access to inward and outward transfers at regulated limits.
Enabled – upgraded	Enhanced limits for verified accounts with approved upgrade requests.