Website Guidelines

When submitting your business for onboarding with PayMongo and its partners, your website or online presence must meet the following requirements:

General Requirements

  • The website must be publicly accessible and not password-protected.
  • The website must be complete and functional — work-in-progress (WIP) or placeholder sites will not be accepted.
  • An App Store link does not qualify as a valid website.
  • LinkedIn Profile is accepted for some e-wallets but not all.
  • If using social media, only a publicly accessible Facebook Business Page will be accepted as your business website/social media presence.
  • The** price range indicated** in the website should be in PHP and the address in the website should be located in the Philippines
    • If the price range is not in PHP, then the account needs to be registered in the Philippines with the local address visible in the website
  • Ensure Terms & Conditions and Contact details are visible in the website (e.g. Privacy Policy, Return and Refund Policy , Customer service/contact information details , Dispute resolution, etc.)

Why are these requirements important?

Our partners require a valid, verifiable online presence to:

  • Confirm your business identity.
  • Ensure compliance with onboarding standards.
  • Provide assurance to customers that your business is legitimate and operational.