Child Accounts
Manage connected merchant accounts on your platform
Child Accounts
Child Accounts are merchant accounts connected to your platform. Manage onboarding, verification, and account settings for all your connected merchants.
Dashboard Overview
The Child Accounts dashboard displays:
| Column | Description |
|---|---|
| Account Name | Business name of the child account |
| Status | Account status (Active, Pending, Suspended) |
| Balance | Available balance in the account |
| Total Volume | Lifetime transaction volume |
| Date Created | When the account was created |
Account Statuses
| Status | Description | Can Accept Payments |
|---|---|---|
| Pending | Awaiting verification | No |
| Active | Fully verified and operational | Yes |
| Suspended | Temporarily disabled | No |
| Deactivated | Permanently closed | No |
Onboarding Child Accounts
Invite New Merchant
- Click "Add Account"
- Enter merchant details
- Send invitation
- Merchant completes registration
- Submit for verification
Required Information
| Field | Description |
|---|---|
| Business Name | Legal business name |
| Business Type | Sole proprietor, Corporation, etc. |
| Industry | Business category |
| Contact Person | Primary contact details |
| Business email address | |
| Phone | Contact number |
Verification Documents
Merchants need to submit:
- Valid business registration
- Valid ID of authorized representative
- Bank account details
- Proof of address
Managing Child Accounts
View Account Details
Click on any account to see:
- Business information
- Contact details
- Verification status
- Transaction history
- Payout settings
- Balance information
Account Actions
| Action | Description |
|---|---|
| View | See full account details |
| Edit | Update account information |
| Suspend | Temporarily disable account |
| Activate | Re-enable suspended account |
| Deactivate | Permanently close account |
Suspending an Account
When to suspend:
- Suspected fraud
- Policy violations
- Merchant request
- Compliance issues
To suspend:
- Open account details
- Click "Suspend Account"
- Enter reason
- Confirm suspension
Reactivating an Account
- Open suspended account
- Review suspension reason
- Click "Reactivate"
- Confirm reactivation
Account Settings
Configure settings for each child account:
Payment Settings
| Setting | Options |
|---|---|
| Payment methods | Enable/disable specific methods |
| Transaction limits | Min/max per transaction |
| Daily limits | Maximum daily volume |
Payout Settings
| Setting | Options |
|---|---|
| Payout schedule | Daily, Weekly, Monthly |
| Minimum payout | Minimum amount to trigger payout |
| Bank account | Merchant's bank details |
Commission Settings
| Setting | Description |
|---|---|
| Commission type | Percentage or fixed |
| Commission rate | Amount per transaction |
| Apply to | All transactions or specific methods |
Monitoring Child Accounts
Transaction Monitoring
Track transactions across all child accounts:
- Real-time transaction feed
- Filter by account
- Search by reference
- Export reports
Balance Monitoring
View balances for all accounts:
- Available balance
- Pending balance
- Held funds
- Total payable
Alert Settings
Set up alerts for:
- High-value transactions
- Unusual activity
- Failed transactions
- Payout failures
Bulk Actions
Manage multiple accounts at once:
- Bulk export - Download account data
- Bulk status update - Suspend/activate multiple accounts
- Bulk payout settings - Update payout configurations
Feel free to reach out to [email protected] if you have questions about child accounts!
Updated about 15 hours ago