Team Members

Manage user access and permissions

Team Members

The Team Members section allows account owners to invite teammates, assign roles, and control permissions. Ensure every team member has the right level of access for their responsibilities.

Team Members

Dashboard Overview

View all team members:

ColumnDescription
NameTeam member's name
EmailEmail address
RoleAssigned role
StatusActive, Pending, Suspended
Date AddedWhen they joined

User Roles

Available Roles

RoleDescriptionAccess Level
OwnerFull access to everythingAll features
AdminManage most settingsHigh access
ManagerDay-to-day operationsMedium access
ViewerRead-only accessLimited
CustomSpecific permissionsConfigurable

Role Permissions

PermissionOwnerAdminManagerViewer
View transactions
Process refunds
Export data
Manage team
View API keys
Change settings
Manage payouts

Inviting Team Members

Sending an Invite

  1. Click "Invite Team Member"
  2. Enter their email address
  3. Select a role
  4. Add optional message
  5. Click "Send Invite"

Invite Process

  1. Team member receives email
  2. They click the invite link
  3. Create their account
  4. Access granted based on role

Pending Invites

View and manage pending invitations:

ActionDescription
ResendSend invite again
CancelRevoke the invitation
EditChange role before acceptance

Managing Team Members

Changing Roles

To change a team member's role:

  1. Click on the team member
  2. Click "Edit Role"
  3. Select new role
  4. Save changes

Changes take effect immediately.

Suspending Access

To temporarily disable a user:

  1. Click on the team member
  2. Click "Suspend"
  3. Confirm action

The user cannot access the account until reactivated.

Removing Team Members

To permanently remove a user:

  1. Click on the team member
  2. Click "Remove"
  3. Confirm removal
⚠️

Note: This action cannot be undone. The user loses all access.

Custom Roles

Creating Custom Roles

  1. Click "Manage Roles"
  2. Click "Create Role"
  3. Name the role
  4. Select permissions
  5. Save role

Permission Categories

CategoryPermissions
PaymentsView, refund, export
CustomersView, edit, export
PayoutsView, manage
SettingsView, edit
TeamView, manage
ReportsView, export

Activity Tracking

Viewing Activity

See what team members have done:

  1. Click on the team member
  2. View Activity tab
  3. See recent actions

Activity Log

ColumnDescription
DateWhen action occurred
ActionWhat was done
DetailsAdditional information
IP AddressWhere from

Best Practices

PracticeRecommendation
Least privilegeGive minimum necessary access
Regular reviewAudit team access periodically
Remove departedImmediately remove ex-employees
Use rolesStandardize with role-based access
Monitor activityCheck security logs regularly

Security Considerations

Access Control

  • Only Owner can change Owner
  • Limit Admin role to trusted individuals
  • Use Viewer role for observers

Audit Trail

All team member actions are logged in Security Logs.

Two-Factor Authentication

All team members 2FA will be enabled by default on their accounts.


Feel free to reach out to [email protected] if you have questions about team management!