Refund errors
What are the errors associated with refunds?
Error Code | Reason |
---|---|
provider_processing_error | Provider is unavailable or refund error on our providers end. |
resource_processing_state | There is an existing processing refund, this usually happens when you call create refund multiple times for a particular payment. |
resource_processing_error | Unknown error on our end. |
refund_not_allowed | Shopify transactions can only be refunded through their dashboard. |
parameter_invalid | Refunds are not allowed for payments with source type. |
resource_not_found | When payment does not exist |
livemode_mismatched | Payment livemode/testmode does not match the authentication's mode |
resource_failed_state | Only payment in paid state can be refunded |
resource_disputed_state | The payment has been disputed by the cardholder |
resource_pending_state resource_processing_state | A previous refund request for this payment is still {processing|pending} |
allowed_date_exceeded | Not allowed to refund a {payment method type} payment after {refundable days} days. |
available_balance_insufficient | Refund amount is greater than the available payout amount. |
parameter_above_maximum | The value of the amount is greater than {payment.amount} or Amount is greater than the remaining refundable value. or Only full amounts are allowed to be refunded for {GrabPay|PayMaya} payments. |
parameter_below_minimum | The value for amount cannot be less than 1000 This is for stripe payments |
payment_method_not_allowed | Please contact PayMongo with your transaction details to process your refund. This is for card installment. |
Updated almost 2 years ago