Product and Account Tiers

Overview

PayMongo offers two account tiers: Tier 1 (Basic Account) and Tier 2 (Fully Verified Account).

Each tier gives you access to different features, payment methods, and fund transfer capabilities.

Use the table below to understand which tier is right for your business and how to unlock more functionality by upgrading.


Tier Comparison

Feature

Tier 1 (Basic Account)

Tier 2 (Fully Verified Account)

Account Type

Basic PayMongo account with limited features

Fully verified PayMongo account with expanded features

Wallets

Manage and send funds to other PayMongo wallets.

Cash in = ₱10k monthlyCash out = ₱50k monthly

Send funds to external banks and e-wallets via InstaPay and PESONet.

Cash in = ₱15MCash out = no limit

Payment Methods

Accept payments via QR Ph only

Accept payments via e-wallets (GCash, Maya, and GrabPay), cards (credit/debit), digital online banking, and BNPL (Billease)

Transaction Limits

Standard limits apply

Higher transaction capabilities

Fund Withdrawals

Not available

Available to external banks and e-wallets

Payout Schedule

Weekly

Weekly

📘

Upgrading to Tier 2 unlocks your Live API Keys and enables payment method activation. Review our Account Creation guide to learn how to upgrade.


Payment Method Availability

Once your account is activated as a Tier 2 merchant, the following payment methods will be available within a few business days. Your documents are sent to our financial partners for onboarding as part of this process.

Payment MethodProcessing Timeline
Cards (Visa, Mastercard)5 business days
GCash5 business days
GrabPay5 business days
Maya5 business days
BPI Online Banking3 business days
UnionBank Online Banking3 business days
BDO, Metrobank, Landbank (via Brankas)3 business days
BillEase (Buy Now, Pay Later)Available upon request
QR PhAutomatically enabled upon signup / Tier 1
👍

Sandbox mode

Use Test Mode in your Dashboard to simulate payments without real charges.

If you don’t see a payment method active after the expected timeline, reach out to [email protected].


Plugin & Integration Compatibility

The availability of payment methods and features may vary based on your chosen platform or plugin:


Supported partners and integrations

PayMongo API, PayMongo Links, Pages, Shopify, WooCommerce, Magento, PrestaShop.

📘

Advance features

Some advanced features (e.g. Save Card, Subscriptions) are only available on API or selected plugins.