Wallets

Manage your PayMongo wallet balances

Wallets

Your PayMongo Wallet is where your funds are stored before being paid out to your bank account. Manage your balances, track transactions, and transfer funds.

Dashboard Overview

The Wallets dashboard displays:

FieldDescription
Total BalanceSum of all available funds
Available BalanceFunds available for payout or transfer

Wallet Types

WalletPurpose
Closed LoopStarter wallet to be used for transactions to & from PayMongo wallets
DefaultBusiness verified wallet to be used for transactionsto supported bank accounts
UpgradedBusiness verified wallet with upgraded limits for large number of transactions

Wallet Actions

Top Up

Add funds to your wallet:

  1. Click "Top Up"
  2. Enter the amount
  3. Choose the funding source
  4. Confirm the transaction

Send

Transfer funds to another account:

  1. Click "Send"
  2. Enter recipient details
  3. Specify the amount
  4. Add a note (optional)
  5. Confirm the transfer

Transfer Between Wallets

Move funds between your wallets:

  1. Click "Transfer"
  2. Select source wallet
  3. Select destination wallet
  4. Enter amount
  5. Confirm

Transaction History

View all wallet transactions:

ColumnDescription
DateTransaction date and time
TypeCredit, Debit, Transfer
DescriptionTransaction details
AmountTransaction amount
BalanceRunning balance

Transaction Types

TypeDescription
CreditIncoming funds (payments received)
DebitOutgoing funds (payouts, transfers)
FeePayMongo processing fees

Balance Details

Available Balance

Funds you can use immediately for:

  • Payouts to your bank
  • Sending to other accounts
  • Refunds to customers

Wallet Settings

Configure your wallet preferences:

SettingDescription
Auto-payoutAutomatically pay out to bank
Payout scheduleSet payout frequency
Minimum balanceKeep minimum funds in wallet

Feel free to reach out to [email protected] if you have questions about wallets!