Installed Apps

Manage your connected applications

Installed Apps

The Installed Apps section shows all applications currently connected to your PayMongo account. Manage, configure, and monitor your integrations.

Dashboard Overview

View all installed apps with:

ColumnDescription
App NameName of the integration
CategoryType of application
StatusActive, Inactive, Error
ConnectedInstallation date
Last SyncLast data synchronization

App Management

Viewing App Details

Click on any app to see:

SectionInformation
OverviewApp description and purpose
ConfigurationSettings and preferences
PermissionsWhat the app can access
ActivityRecent actions and syncs
SupportHelp and documentation links

App Status

StatusDescription
ActiveWorking normally
InactivePaused or disabled
ErrorIssue requiring attention
SyncingCurrently processing data

Configuring Apps

Settings

Each app has configurable settings:

Setting TypeExamples
Sync frequencyReal-time, hourly, daily
Data scopeWhat data to share
NotificationsAlert preferences
MappingsField mappings

Permissions

Review what each app can access:

PermissionAccess Level
Read transactionsView payment data
Read customersAccess customer info
Write ordersCreate/update orders
Manage refundsProcess refunds

App Actions

Pausing an App

Temporarily disable an app:

  1. Open app details
  2. Click "Pause"
  3. Confirm action

The app stops syncing but remains installed.

Resuming an App

Re-enable a paused app:

  1. Open app details
  2. Click "Resume"
  3. Confirm action

Uninstalling an App

Remove an app completely:

  1. Open app details
  2. Click "Uninstall"
  3. Confirm removal
⚠️

Warning: Uninstalling may delete app-specific data and settings.

Troubleshooting

Common Issues

IssueSolution
Sync failedCheck credentials, retry sync
Connection lostReconnect the app
Data mismatchReview field mappings
Permissions deniedUpdate app permissions

Error Resolution

  1. Check the error message
  2. Review app logs
  3. Verify credentials
  4. Contact app support if needed

Refreshing Connections

To re-authenticate an app:

  1. Open app details
  2. Click "Reconnect"
  3. Follow authentication flow
  4. Confirm connection

App Activity

View recent app activity:

ColumnDescription
DateWhen action occurred
ActionWhat happened
DetailsAdditional information
StatusSuccess or failure

Activity Types

  • Data synced
  • Webhook received
  • Settings changed
  • Error occurred
  • Connection refreshed

Best Practices

PracticeRecommendation
Review permissionsOnly grant necessary access
Monitor activityCheck for unusual patterns
Keep updatedUpdate apps when available
Remove unusedUninstall inactive apps
Secure credentialsProtect API keys

Feel free to reach out to [email protected] if you have questions about installed apps!